Monitise Americas privacy policy

This policy sets out how we use and protect any personal information that you give us when you use this website or our WAP site. If you have any questions about this policy or do not agree with it, please contact us on (877) 327-7372 before using this website or our WAP site.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 11/01/2007.

What Information Do We Collect?

When you register for the Monitise™ service we will collect the following information:

  • Your name and contact information, including cell telephone number
  • Your bank card details and details of your cell phone, wireless carrier and telephone number
  • Your date of birth
  • Information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services

What Do We Do With The Information We Collect?

We use this information to provide you with a better service, and in particular for the following reasons:

  • To pass your details to your bank, your wireless carrier and other third parties associated with the services provided by the Monitise Americas, in order to verify your identity and to carry out the Monitise™ service
  • Internal record keeping
  • To improve our products and services
  • To follow up as part of our customer care procedures
  • To contact you for market research purposes

We may contact you via the Monitise™ application on your cell phone.

Direct Marketing

We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting through the Monitise™ application on your cell phone.

If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products through the Monitise™ application, unless you have asked us not to do so.

Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information through the Monitise™ application.

If you decide at any time that you no longer wish to receive marketing messages from us, please contact our data protection compliance officer at dataprotection@monitise.com or Data Protection Compliance Officer, Monitise Americas LLC, c/o Metavante Corporation, 4900 West brown Deer Road, Brown Deer, WI 53223, USA.

Whom do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than your bank and your wireless carrier, suppliers for the purpose of providing the Monitise™ service to you or a purchaser or potential purchaser of our business, unless we have your permission or are required by law. We may release your personal information to our authorized direct marketing or other agents unless you tell us that you do not wish this to happen.

How to get copies of or amend the information we have collected

You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to our Data Protection Compliance Officer at Data Protection Compliance Officer, Monitise Americas LLC, c/o Metavante Corporation, 4900 West brown Deer Road, Brown Deer, WI 53223, USA or dataprotection@monitise.com. If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as bank card information.

Linking

We may link to other websites or WAP sites which are not within our control. Once you have left our website or WAP site, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy Policy applicable to the website or WAP site in question.