Customer Support
If you have any questions or issues with any Mobile Money service, you should first consult our Support section for FAQs and User Guides for answers to common questions.
If your question is not answered in our FAQs or User Guides, please contact one of the following:
Monitise Americas
If your question concerns registration or use of Mobile Money and is not answered on this web site, contact Monitise Americas by filling out our Inquiry Form or call: (877) 327-7372.
Financial Institution
If your question concerns the funds remaining in your financial institution account or a lost or stolen bank card, contact your financial institution directly using the contact details that they have provided to you.
Wireless Carrier
If your question concerns connectivity to the wireless network, cell phone settings or your cell phone account balance, contact your wireless carrier using the contact details that they have provided to you. Click here for a list of wireless carrier websites.